Privacy Policy
SereneSell is fully compliant with the Protection of Personal Information Act (POPIA), 2013. We are committed to protecting your personal information and your right to privacy.
1. Introduction
SereneSell ("we", "us", "our") operates serenesell.co.za. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services in accordance with POPIA, 2013 and other applicable South African laws.
2. Information We Collect
- Name and contact information (email, phone, address)
- Authentication credentials
- Company and professional information
- Communication preferences and consent records
- Usage data and interaction logs
3. How We Use Your Information
- Providing and improving our CRM services
- Processing transactions and sending confirmations
- Complying with legal obligations and regulatory requirements (FICA, PPRA, POPIA)
- Protecting against fraud and maintaining security
4. Your Rights Under POPIA
- Right to Access your personal information
- Right to Rectification of inaccurate data
- Right to Erasure (right to be forgotten)
- Right to Object to certain types of processing
6. Contact — Information Officer
Email: privacy@serenesell.co.za | SereneSell, South Africa
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